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Our Guarantee


Prominent Ticket Services values your business and your loyalty. We are here to ensure your ticket buying experience is fun and as best as it can possibly be as we support you with our 100% buyer guarantee. From beginning to end, we protect your transaction from fraud using the industry’s largest ticket inventory and a SSL secure website. Our 100% guarantee to our buyers:


  • Your tickets will arrive in time for the event

Your tickets will be delivered to the billing address you provide; most tickets are shipped via Federal Express. We guarantee that the tickets will be shipped to you in sufficient time so that at least one delivery attempt will be made before the event occurs.


  • You will receive the exact tickets you paid for, or you will get an upgrade free

If you do not receive the exact tickets you ordered, Prominent Ticket Service guarantees that replacement tickets will be of equal or greater value than the tickets originally requested.


  • The tickets are guaranteed to be 100% real

Unless otherwise noted as part of the ticket description, any tickets you buy from Prominent Ticket Service
are guaranteed to be authentic tickets, valid for entry to the event.


  • Complete refund if event is canceled

If event is permanently canceled, Prominent Ticket Service will offer a face value refund or a full store credit


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Testimonials

I must say working with your company was a delight! I was initially worried  because the email said the tickets would be sent by 08/23 and I was leaving on the 23rd of October and still had not gotten the tickets. I called your office and was offered excellent service and was more than reassured. When I got to the box office there they were! Thank you for all your efforts and for making the experience of getting tickets, so pleasant!  

Bob